Pappy Pets – Warranty & Guarantee
Our Commitment: We stand behind the quality of every product we create. Because we produce climate‑focused formulations made especially for Indian conditions, we proudly offer strong guarantees on our shampoos, conditioners, and food products.
First Bath Guarantee
For Lavish™, Tabby™, Tick Care™, Furtastic™
Try our premium grooming products for one bath. If you're not satisfied with the fragrance, lather, or results on your pet’s coat—simply contact us within 7 days of purchase. We will replace the product or issue store credit, no questions asked.
Taste Guarantee
For Delight™ Dog Food
Dogs love the aroma and taste of our chicken-rich formula. If your dog does not enjoy Pappy Pets Delight™, let us know within 10 days of purchase. We will arrange a replacement or provide equivalent store credit.
100% Satisfaction Guarantee
For All Products
We want every pet parent to feel confident and worry‑free when purchasing Pappy Pets products. If you face any issue related to performance, packaging, or product quality—reach out to us, and our Support Team will ensure a fast, transparent resolution.
How to Claim
To activate a warranty or guarantee claim, simply share the following with our support team:
- Order ID or invoice copy
- Product name and issue faced
- Photo/video (only if required)
- Preferred solution: Replacement / Store Credit
We are here to support you and your pet. 💛